Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
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Knowledge Base (help and support)
Thanks for letting us know. This has now been fixed. You will need to delete and re-download the hymn to get the corrected version.
Player notification won't go way when not in use
The easy access sound player bar (not sure what it is called, but it has a play button and fast forward buttons) keeps reappearing in my notification bar even when not in use. If I close/swipe it, it reappears within a couple minutes, or for sure the next time I enter the AC Central app, even if I have not been listening to anything. I don't want to turn off all AC Central notifications, but don't know how else to get rid of this sound player from my notification bar. Is this a big or something I can fix?
Livestream hanging in Android solved
I have had issues while live streaming on my Android phone for years;. It would repeatedly just stop, and the only way to get it back was to back out and come back into livestream. I recently tried resetting my screen sleep setting to the max (30 minutes vs 5 originally) and ... No more cutting out!
Sermon login issue
Logging into the accentral website to upload sermons is not currently working well. I've tried it on multiple devices using different browsers, and they all act the same. You type in your credentials and press login, and the credentials are cleared; the site just refreshes. If we try enough times usually we can get in, but I'm not able to right now.
The "sermon admin login not working" issue has been fixed. Please try logging in again.
Search bug — app crashes
Hi! Found a bug that when you search for hymns beginning with the letter s the app crashes.
An update is available in the Apple App store today that contains a fix for this bug.
Downloads are working. For iOS, you must be in a specific category group to see the download option. For example, you won't see it in Events>All Events, but you will see it in Events>Brotherhood Conferences.
Turn off app during live stream
When playing a live stream sermon how do I stop it and turn it off vs just pause? Pause just seems to leave it up in the notifications area as if it is still running in the background. Don't know if it still streaming data at that point of not. Just looking for a simple way to shut down the whole app
If you are using Android, the small player in the notification center can be swiped away to remove it. Shutting down the whole app is done the same way as force quitting any other app: swipe it away in the app switcher view of either iOS or Android. This will also clear it out of the notification center.
A paused live stream should not continue to stream data beyond an initial buffer amount.
Prayer requests
Would it be possible to send the request earlier? I get mine around 11pm, and they wake me up .
You will receive your prayer request notifications at the time you have chosen in AC Central's Settings menu > Notifications Setting. The default setting is the time of day which you originally installed the app. Just change it to whatever you prefer.
Seachability of sermons by Book series
Some churches preach through books of the bible in an orderly fashion. Would it be possible to have an easy way to search out these series and listen to them in order?
Customer support service by UserEcho
