Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

When posting, please indicate if your device is Android or iOS

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Knowledge Base (help and support)

0
Completed

Unable to download conference recordings

Jay Hartman 6 years ago updated by Admin 6 years ago 1
Answer
Admin 6 years ago

Downloads are working. For iOS, you must be in a specific category group to see the download option. For example, you won't see it in Events>All Events, but you will see it in Events>Brotherhood Conferences. 

0
Answered

Turn off app during live stream

schrock d2 6 years ago updated by Jeff Steiner 6 years ago 2

When playing a live stream sermon how do I stop it and turn it off vs just pause?   Pause just seems to leave it up in the notifications area as if it is still running in the background. Don't know if it still streaming data at that point of not. Just looking for a simple way to shut down the whole app

Answer
Admin 6 years ago

If you are using Android, the small player in the notification center can be swiped away to remove it. Shutting down the whole app is done the same way as force quitting any other app: swipe it away in the app switcher view of either iOS or Android. This will also clear it out of the notification center. 


A paused live stream should not continue to stream data beyond an initial buffer amount.

0
Completed

Prayer requests

Richard Hanson 6 years ago updated by Admin 6 years ago 1

Would it be possible to send the request  earlier? I get mine around 11pm, and they wake me up .

Answer
Admin 6 years ago

You will receive your prayer request notifications at the time you have chosen in AC Central's Settings menu > Notifications Setting. The default setting is the time of day which you originally installed the app. Just change it to whatever you prefer.

0

Seachability of sermons by Book series

ajmiller 6 years ago 0

Some churches preach through books of the bible in an orderly fashion. Would it be possible to have an easy way to search out these series and listen to them in order?

0
Fixed

It is getting worse, now when they stop, they no longer go back to the point they stopped

Gail MASSNER 6 years ago updated 6 years ago 6
Answer
Admin 6 years ago

An update is now available in the Play store that fixes this issue.

0
Completed

Please filter hymns by book and somehow put the book name beside the hymn.

Chip Hill 6 years ago updated 3 years ago 4
Answer
Admin 3 years ago

While we are still prevented from showing book compilations for some of our hymn books, we did add book names next to each song. This was in the Feb 2022 app update.

0
Not a bug

403 forbidden

Jay Hartman 6 years ago updated 6 years ago 2
Answer
Admin 6 years ago

We are switching cloud storage providers and the file sync is not complete. Entries from approximately the past month will not play or download but this will be resolved within a day or so. 

0
Answered

Funerals

hopeon817 6 years ago updated by Admin 6 years ago 2

I appreciate downloading or listening to funerals when I’m not able to go to them. I’ve noticed that they’re not always uploaded. For example I would like to listen to a funeral from Peoria on 4/6/19 and it’s not available. Do all churches not upload funerals? Thanks! I love the app! It’s especially good for shut ins.

Answer
Admin 6 years ago

Aaron is correct. Each church decides what to upload. However, in the past couple of weeks, many churches have been unable to upload files due to technical problems which we are working on fixing. It is possible that is why some of the funerals you are looking for are not appearing.

0

Calendar Tile

cbteubel 6 years ago 0

Hello, thank you for all the efforts in the development of this resource. It would be wonderful to have a calendar tile here as well: so events can be centrally posted, reviewed, and rsvp'd to for event organizers.. driving more traffic to this unifying app

0
Fixed

pray request reminder not working

Anthony M 6 years ago updated by Admin 6 years ago 3

Greetings,  I just updated the AC Central app this past weekend. I use a Samsung S9. I like some of the new changes. After it updated I no longer get the automatic pray request reminder. I have to open the app even when I have kept it open from the day before.  Thanks for checking in on this issue.  Have a blessed day
Anthony Martin
Answer
Admin 6 years ago

This bug was squashed in the April Android app update.