Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

When posting, please indicate if your device is Android or iOS

Other options:

Feedback on Around the Table.

Knowledge Base (help and support)

0
Declined

Make it so you can use other apps while using instead of shutting down

woodfarm96 7 years ago updated by Admin 6 years ago 6
Answer
Admin 6 years ago

As no other users have reported a similar issue or voted for this one, we have judged this as an isolated incident specific to an individual user and is being closed.

0

Bible

mnrt91 7 years ago updated by Admin 7 years ago 1

I would like to  have a Bible available.

Answer
Admin 7 years ago

There are so many good, free, Bible apps available, that this has not been a focus for us, but if we get enough votes for it, it might be considered.

0
Not a bug

App crash

calebschieler 7 years ago updated by Admin 7 years ago 3

I'm not sure if it's just my phone, but whenever I click the search box in the hymn section and type, the app crashes.

Answer
Admin 7 years ago

Glad to hear reinstalling fixed it for you.

0
Fixed

live stream blackout

k knobs 7 years ago updated by Admin 5 years ago 1

We at Princeville have had some people saying they are loosing the live stream. They restart it and it goes then. Sometimes it takes s couple times. It does appear to be on Apple phones and IPads. 

0

Live Stream "Black Out"

Wes 7 years ago updated by Ted Grimm 6 years ago 2

Today, Aug. 8/8/2017 I was listening to a sermon (actually 2) which cut-out on my Android Samsung6.I've experienced this 3 or 4 times in the past several months.  I didn't say anything about it due to what I thought was the fault of my phone - yikes, apparent;y not so according to the email I received today.  Don't have a clue as to why this happens, but I'll bring it up to our local expert and find out from him if anyone else has had the same problem.  

0
Not a bug

Bluetooth problems and prayer notifications

bgerber 7 years ago updated by SamuelS 7 years ago 2

If I forget to click the I Prayed button, it doesn't give me a notification anymore. Also, when listening to sermons on Bluetooth in the car, I can't get them to turn off when I'm ready to get out of the car.

Answer
Admin 7 years ago

Thanks for you using our feedback system. 


Regarding notifications if you view the prayer request but don't click "I Prayed," we are using the built in operating systems' notification mechanisms and this is functioning per normal behavior. System notifications don't keep notifying the user once a user has taken initial action on it (either by dismissing it or viewing the prayer request.)


The Bluetooth issue is not actually a bug (in that there is nothing broken), but it is a feature the app lacks. Your issue is tied to a couple of Feature Requests that have been already posted and will be considered together: allow app playback to be controlled by Bluetooth devices, headphones, and on the lock screen widget. 


0
Not a bug

The archive history is not updating correctly on mobile devices.

Byron 7 years ago updated by Admin 7 years ago 5

 I have looked at 3 different devices with a mix of iOS and Android and one is showing the most recent sermon is from May, another from June, and the last from 2015. Pulling down to refresh does nothing. in fact it doesn't even act like it is attempting to refresh on Android.

When I go to the church website or to the accentral website the archive list looks fine. It is only affected in the app.

Answer
Admin 7 years ago

We have not been able to replicate this in our testing. We'll leave this post open for a little while longer to see if others vote on it. If not, we'll close it as it appears to be specific to your device or internet connection.

0
Fixed

Search bugs on Android

SamuelS 7 years ago updated by Admin 7 years ago 6

Searching for both a minister's name and a book/chapter at the same time doesn't seem to work very well. Searching for one or the other works well, but not both together.

Answer
Admin 7 years ago

Fixed on most recent Android app update, v. 2.2.11

0
Declined

add a spell-checker: there are often misspelled ministers' names

SamuelS 7 years ago updated by Admin 7 years ago 1
Answer
Admin 7 years ago

Thanks for the suggestion. This would be nice, but it is not feasible to incorporate a system wide spell checker that would know the correct way to spell every minister's name. Spell checkers do not work with proper nouns/names.

0
Declined

be consistent with church customs in the prayer request pictures

SamuelS 7 years ago updated by Admin 7 years ago 1
Answer
Admin 7 years ago

Thanks for your input. Prayer requests are submitted by the respective AC ministry organizations and as such, are reviewed by their appropriate authorities prior to submission. AC Central admins are not in a role to screen for this type of thing, especially given the wide range of convictions on issues.