- App user feedback
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Bugs
0
Not a bug
Can’t download on phone
I have an iPhone 8 and I was able to download sermons and podcasts in October. Now in December 2018, I would like to download again for a trip and there is no download button in studio or sermons, just play or cancel options.
Answer
Answer
Not a bug
You can still download Sermons, Events and Studio recordings. However, you must be in a specific category (a congregation in Sermons, or a particular event in Events e.g. Brotherhood Conferences, ACCFS Conferences, etc. or select the studio series you want in Studio, such as Breaking Bread) in order to get the download option, which is a "download from the cloud" icon. This also allows downloading multiple items at once.
Customer support service by UserEcho
You can still download Sermons, Events and Studio recordings. However, you must be in a specific category (a congregation in Sermons, or a particular event in Events e.g. Brotherhood Conferences, ACCFS Conferences, etc. or select the studio series you want in Studio, such as Breaking Bread) in order to get the download option, which is a "download from the cloud" icon. This also allows downloading multiple items at once.