Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

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Knowledge Base (help and support)

0
Answered

Service upload lag

schrock d2 6 years ago updated by Admin 6 years ago 1

I have noticed lately that services are not available very soon even though they are already uploaded.  I was thinking they used to be.  Didn't know if there was a special reason for that or if this is an error.

Answer
Admin 6 years ago

In the last couple of months, we have made changes to cause the sermon database to refresh more quickly. Hopefully this resolved your issue. If not, feel free to post back.

0
Fixed

Song ZH 236 typographical error

djs 6 years ago updated by Admin 6 years ago 1

verse 1 has a typo - heart should heart. Thx.

Answer
Admin 6 years ago

This is fixed. Thanks for letting us know.

0

Additional Readings and Speakers

Andrew K 6 years ago 0

I would like to make a request that we add room for more than 2 readings and more than 1 speaker. If we could move to having up to 4 readings and 3 speakers it would make it cleaner and easier to add additional readings and speakers. Thanks for making AC Central possible.

0
Declined

How to post a job

Randy Gasser 6 years ago updated by Admin 5 years ago 3

Can’t seem to add a job listing.  

Answer
Admin 5 years ago

Late last summer, all AC nursing homes were invited to start posting jobs. An email was sent on 8/20/2018 to all administrators, including randyg@woodhavenrc.org with that information, but nobody from Detroit replied.

0

Order of icons when you open the app

S W. 6 years ago updated 6 years ago 0

I mainly use the app for sermons and hymns, and I think in general with most people I know, those 2 are the most commonly used, so I just wondered if it would be possible to make those the top 2 icons when you open the app instead of hymns at the bottom where you have to scroll to see it. Not a big deal, just would be nice. 

0

Enable a randum playback from the entire Hyms folder

Curt Rocke 6 years ago 0
0

MP3 downloads of hymn tunes?

jm hill88 6 years ago updated by Admin 6 years ago 1

Sorry for one more question. Is there a way to download MP3 files of the tunes to play on another device?

Answer
Admin 6 years ago

This is not currently possible (unless you have a special program on your computer that allows you to access all the files on your connected smartphone.) The simple MIDI tunes are mainly intended to just be a reference so users know what the song sounds like.

0

List of/Mass email all YG email addresses

nataliekaehr2012 7 years ago updated 7 years ago 2

Be able to mass email all YGs at once instead of trying to track down a current YG member’s email address and keeping all of these contacts in a jumbo spreadsheet from year to year and passing it on to the next committee. Idea was inspired by the Bluffton YG World Invite. :) Thank you!

0
Thanks

Appreciation

Brian Daniels 7 years ago updated by Admin 7 years ago 1

I am not able to attend an AC church, so I very much appreciate this app. The prayer concerns have helped me feel a part of the Lord's work through the Apostolic Christian Church. I appreciate hearing the hymns. Thank you very much.

Answer
Admin 7 years ago

Thanks for your kind comments! 

0
Fixed

Audio cuts out on live stream

Kent Rager 7 years ago updated by Admin 6 years ago 7

My wife and I both have trouble listening to the live stream from Leo on our Android phones (both new phones and our older ones). The audio stops after a few minutes. It seems somewhat related to the screen turning off, because if I keep touching the screen to keep it on, the audio seems to keep going. However the audio doesn't cut out right away when the screen goes dark, so I'm not sure if this is coincidence or not. When the audio cuts out, it pauses for about 30 seconds I'd guess, and then tries to start again for a few seconds before entirely quitting and the pause button changing back to a play button. If the play button is pressed again at that point, the audio starts over from the beginning and only plays to where it quit. I found that I have to back all the way out and select the live stream again to remove the buffered audio. This only seems to happen with the live stream. Playing stored sermons works fine.

Answer
Admin 6 years ago

We recently changed our streaming provider (a couple churches still need to switch over yet) and issued updates to the iOS and Android apps. The Android app contained a new audio player. In our testing, this has eliminated 90% of the problems so for now, we are going to consider this Fixed (there will never be 100% perfection in streaming given all the variables from church to end user that could fail.)