Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)
App crash
I'm not sure if it's just my phone, but whenever I click the search box in the hymn section and type, the app crashes.
live stream blackout
We at Princeville have had some people saying they are loosing the live stream. They restart it and it goes then. Sometimes it takes s couple times. It does appear to be on Apple phones and IPads.
Live Stream "Black Out"
Today, Aug. 8/8/2017 I was listening to a sermon (actually 2) which cut-out on my Android Samsung6.I've experienced this 3 or 4 times in the past several months. I didn't say anything about it due to what I thought was the fault of my phone - yikes, apparent;y not so according to the email I received today. Don't have a clue as to why this happens, but I'll bring it up to our local expert and find out from him if anyone else has had the same problem.
Bluetooth problems and prayer notifications
If I forget to click the I Prayed button, it doesn't give me a notification anymore. Also, when listening to sermons on Bluetooth in the car, I can't get them to turn off when I'm ready to get out of the car.
Thanks for you using our feedback system.
Regarding notifications if you view the prayer request but don't click "I Prayed," we are using the built in operating systems' notification mechanisms and this is functioning per normal behavior. System notifications don't keep notifying the user once a user has taken initial action on it (either by dismissing it or viewing the prayer request.)
The Bluetooth issue is not actually a bug (in that there is nothing broken), but it is a feature the app lacks. Your issue is tied to a couple of Feature Requests that have been already posted and will be considered together: allow app playback to be controlled by Bluetooth devices, headphones, and on the lock screen widget.
The archive history is not updating correctly on mobile devices.
I have looked at 3 different devices with a mix of iOS and Android and one is showing the most recent sermon is from May, another from June, and the last from 2015. Pulling down to refresh does nothing. in fact it doesn't even act like it is attempting to refresh on Android.
When I go to the church website or to the accentral website the archive list looks fine. It is only affected in the app.
We have not been able to replicate this in our testing. We'll leave this post open for a little while longer to see if others vote on it. If not, we'll close it as it appears to be specific to your device or internet connection.
Search bugs on Android
Searching for both a minister's name and a book/chapter at the same time doesn't seem to work very well. Searching for one or the other works well, but not both together.
Thanks for the suggestion. This would be nice, but it is not feasible to incorporate a system wide spell checker that would know the correct way to spell every minister's name. Spell checkers do not work with proper nouns/names.
Thanks for your input. Prayer requests are submitted by the respective AC ministry organizations and as such, are reviewed by their appropriate authorities prior to submission. AC Central admins are not in a role to screen for this type of thing, especially given the wide range of convictions on issues.
In the just-released AC Central 3.0 update, downloads are now managed on Android as they are in iOS. Progress on each file download is displayed in the app.
Add a 'sort by' option to any list of sermons. For example, sort by date, minister, OT text, NT text
Closing this request, since based on the information provided, it appears to be asking for something that is already included in the app by using the filter function.
Customer support service by UserEcho
