Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

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Knowledge Base (help and support)

0
Completed

Prayer requests

Richard Hanson 5 years ago updated by Admin 5 years ago 1

Would it be possible to send the request  earlier? I get mine around 11pm, and they wake me up .

Answer
Admin 5 years ago

You will receive your prayer request notifications at the time you have chosen in AC Central's Settings menu > Notifications Setting. The default setting is the time of day which you originally installed the app. Just change it to whatever you prefer.

0

Seachability of sermons by Book series

ajmiller 5 years ago 0

Some churches preach through books of the bible in an orderly fashion. Would it be possible to have an easy way to search out these series and listen to them in order?

0
Fixed

It is getting worse, now when they stop, they no longer go back to the point they stopped

Gail MASSNER 5 years ago updated 5 years ago 6
Answer
Admin 5 years ago

An update is now available in the Play store that fixes this issue.

0
Completed

Please filter hymns by book and somehow put the book name beside the hymn.

Chip Hill 5 years ago updated 2 years ago 4
Answer
Admin 2 years ago

While we are still prevented from showing book compilations for some of our hymn books, we did add book names next to each song. This was in the Feb 2022 app update.

0
Not a bug

403 forbidden

Jay Hartman 5 years ago updated 5 years ago 2
Answer
Admin 5 years ago

We are switching cloud storage providers and the file sync is not complete. Entries from approximately the past month will not play or download but this will be resolved within a day or so. 

0
Answered

Funerals

hopeon817 5 years ago updated by Admin 5 years ago 2

I appreciate downloading or listening to funerals when I’m not able to go to them. I’ve noticed that they’re not always uploaded. For example I would like to listen to a funeral from Peoria on 4/6/19 and it’s not available. Do all churches not upload funerals? Thanks! I love the app! It’s especially good for shut ins.

Answer
Admin 5 years ago

Aaron is correct. Each church decides what to upload. However, in the past couple of weeks, many churches have been unable to upload files due to technical problems which we are working on fixing. It is possible that is why some of the funerals you are looking for are not appearing.

0

Calendar Tile

cbteubel 5 years ago 0

Hello, thank you for all the efforts in the development of this resource. It would be wonderful to have a calendar tile here as well: so events can be centrally posted, reviewed, and rsvp'd to for event organizers.. driving more traffic to this unifying app

0
Fixed

pray request reminder not working

Anthony M 5 years ago updated by Admin 5 years ago 3

Greetings,  I just updated the AC Central app this past weekend. I use a Samsung S9. I like some of the new changes. After it updated I no longer get the automatic pray request reminder. I have to open the app even when I have kept it open from the day before.  Thanks for checking in on this issue.  Have a blessed day
Anthony Martin
Answer
Admin 5 years ago

This bug was squashed in the April Android app update.

0
Completed

No download option on sermons in search

kirkkeri 5 years ago updated by Admin 3 years ago 1

After searching for a sermon by Book/Chapter, it pulls up the sermons under "all congregations" and then for those sermons there is no download option.  Using ios.

Answer
Admin 3 years ago

This is fixed in AC Central 3.0, now available as an update in the app stores.

0
Not a bug

Volume drops very low, then comes back

JimF 5 years ago updated by Admin 5 years ago 3

During a sermon, the volume dropped very low, but was still streaming. It came back a few minutes later. This happened twice during the morning service 2/3/19 at Bluffton Country. Both Android and iPhone had the same issue.

Answer
Admin 5 years ago

What you are describing almost has to be a problem at the recording bench / sound system source. Some testing at the site is recommended. This ticket will be left open for a while, but will then be closed unless we get reports from elsewhere with the same issue that can be traced to the app or streaming system.