Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)
iOS v12.5.5 compatibility?
Should the AC central app work with IOS 12.5.5? When I try to open the app, it shows the startup screen but then fails to open. Have tried reinstalling the app and restarting the phone.
There is an AC Central update available now in the App store which enables compatibility with iOS 12.5.5.
The app now searches back to 1950, same as website. If what you are looking for is no longer there, then the church that originally uploaded it must have deleted it. We have no control over what churches upload / don't upload / delete.
Have you updated the app to v.3? The previous version of the app can no longer play audio files since that old cloud storage account was closed.
If you are running the latest version of AC Central, let us know what model your device is and what operating system it is running.
Search functionality
I have used the search function extensively but in the last couple updates functionality stopped working. July-oct 2021 timeframe.
In particular books of the Bible and chapter searches within a congregation. This is fantastic functionality and I miss it…I hope it can be fixed soon. I did install the latest updates and remove and reinstall the App. None of those actions fixed the problem. I also confirmed it was not working on another device. iPhone XR
That issues were fixed in an update released last week. On iOS the latest version with those fixes is 3.0.2.4. If you are running that version and still having problems, please let us know.
Embedded Listen Live asks for a login
The embedded listen live on Fairbury's website (https://www.fairburyacchurch.org/listen-live) that points to https://accentral.apostolicchristian.org/congregation/Fairbury asks for a login rather than showing the listen live player.
Include females in the discussions
Continue including female speakers to the discussions. Adding middle aged and older females would be beneficial as well. Their viewpoints are helpful and help engage more female listeners.
Email not recognized after update
Good morning,
When I go to reset the password due to the update it says that the user is not found? Can you double check you transferred over the email address phoenixchurchsound@outlook.com?
Thanks, I appreciate it!
Cole Steffen
Customer support service by UserEcho
