Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
Other options:
Knowledge Base (help and support)
In my heart there rings a melody #391
I can’t find this song anywhere on the hymn search.
ZH 118?
Hymn number 118 from Zion’s Harp does not show up on iPhone song search. Thank you.
That's correct. That is one of the few songs in the Zion's Harp which is under copyright and we currently do not have permission to post it.
Sermon transcription
I was asked yesterday by someone if sermon transcription could be added. This can be automated speech recognition transcription which is not 100% accurate.
Typo in lyrics of ZHARP #116
The lyrics for #116 in Zionsharp says found instead of fount.
Thanks for reporting that. It has been fixed. You will need to delete the song and re-download it to see the correction.
Thanks for pointing that out. It has been fixed in the database. You'll need to re-download the song to get the updated lyrics.
Sermons Stop Playing and App Restarts
A lot of times when I'm listening to sermons the app will shut down and then when I go back it has to restart. Sometimes it saves my place but other times it restarts everything. Also sometimes all of the sermons don't show up or it will only load the first 15 or so. I remember this happening on my last phone as well. But this phone is a Samsung moto g.
Smart TV viewing issue
My congregation recently switched to the AC Central/Vimeo platform (see my recent suggestion)… however, I noticed that while I can access the live stream thru the Smart TVs browser (Amazon Silk), I cannot access the AC Central website to access any past sermons (site will not even load). I’m assuming it’s an issue with JavaScript or some other backend programming compatibility, but it reduces my (and I’d guess many others) ability to rewatch videos at a later time. Any assistance in resolving the issue is appreciated.
Our developers are able to replicate this problem on various smart TVs. Unfortunately, diagnosing this issue would be really challenging since smart TV browsers do not provide the typical error logging and developer tools necessary to troubleshoot. Given that we have a v.4 of AC Central in the works which will have a completely new web version and should be released before end of 2022, we will not be investing in fixing this issue. We will make sure v.4 works on the major smart TVs browsers although we cannot necessary support all of them given our limited budget. In the mean time, we recommend using Airplay or Chromecast from your computer or mobile device to the TV. Or connect via an HDMI cable.
Customer support service by UserEcho
