Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

When posting, please indicate if your device is Android or iOS

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Feedback on Around the Table.

Knowledge Base (help and support)

Answer
Admin 2 years ago
On Sunday 12/12, we had a brief streaming outage. Once it was discovered, the streaming server was rebooted and things were working again within 10 minutes.

Technically, this is not a bug with AC Central since livestreaming uses a third party service, which is where the issue is. We are looking into ways to prevent future outages.

0
Fixed

Refresh

Jeff G 2 years ago updated by Admin 11 months ago 7

When going to the app and there are a couple of sermons missing and you pull down to refresh it seems like it takes a very long time for them to refresh. Up to five minutes or so.

Answer
Admin 11 months ago

This should be fixed in v.4 of the app. If you are still experiencing problems, let us know.

0
Answered

I’m unable to play downloaded sermons on iOS 15.1 on an iPhone XS

ben stoller 2 years ago updated by Admin 2 years ago 2
Answer
Admin 2 years ago

So, Apple beat us to it. The sermon download problem which Apple caused with iOS 15.1.1 was fixed in their iOS 15.2 update, which was just released.

Answer
Admin 2 years ago

This is not currently possible, but it is a great idea and we do plan to implement a listening queue at some point in 2022, depending on funding.

0
Answered

The filter for filter for finding dates and speakers isn't going tbrough

samuelmarkvogel 2 years ago updated by Admin 2 years ago 2
Answer
Admin 2 years ago

Doing some catch-up on issues status: the Psalms filter bug was fixed in one of our recent updates.

0
Fixed

Old sermons

Chad 2 years ago updated by Admin 2 years ago 2

I am disappointed to find old sermons from the 80’s and prior have disappeared from the app. Those were some of my favorite ones to listen to.


Answer
Admin 2 years ago

The most recent app updates fix the last remaining issue preventing accessing pre-1969 sermons.

0
Answered

iOS v12.5.5 compatibility?

Tom 2 years ago updated 2 years ago 6

Should the AC central app work with IOS 12.5.5?  When I try to open the app, it shows the startup screen but then fails to open.  Have tried reinstalling the app and restarting the phone.

Answer
Admin 2 years ago

There is an AC Central update available now in the App store which enables compatibility with iOS 12.5.5.

0
Completed

Why are all sermons before 1990 deleted?

Dalton Logan 2 years ago updated by Admin 2 years ago 3
Answer
Admin 2 years ago

The app now searches back to 1950, same as website. If what you are looking for is no longer there, then the church that originally uploaded it must have deleted it. We have no control over what churches upload / don't upload / delete.

0

Not working on IPad

Matt K 2 years ago updated by Admin 2 years ago 1