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Under review

Songs not loading

Alyssa 2 years ago updated by Admin 2 years ago 3

My phone just updated my AC Central overnight and I am checking out the new features. It will not let me click on a song. It freezes up and restarts the app and brings me back to the Home Screen. 

Under review

iOS 14 is pretty outdated. The iPhone XS is compatible with iOS 16 so we recommend you update your operating system and report back.

I have an iPhone XS version 14.4.1. I deleted and reinstalled and it is still doing the same thing. I also restarted my phone. 

Please reply with the model of your phone and the version of operating system it is running to help us troubleshoot if there is an incompatibility with that configuration.

Also try deleting and reinstalling the app.