Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

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Knowledge Base (help and support)

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Completed

Copy and Paste Title and Description of sermon

Caleb Sauder 2 years ago updated by Admin 2 years ago 4

I am trying to copy and paste the titles of sermons, who preached them, etc. but realized I cannot copy and paste that information. For instance, if I wanted to see every time John 3 was preached on, and then copy and paste the Minister, Church, OT passage, and date, and view it in a spreadsheet, is that possible? 

Answer
Admin 2 years ago

Copy and paste of text is now enabled in the website browser version of AC Central.

Answer
Admin 1 year ago

The latest app update (Jan. 2024) includes a new audio player for Android which seems to have fixed this livestream reliability issue, at least in our testing. If you still have problems after updating, let us know.

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Answered

Why isn't Lamar congregation listed? Thank you. We are few, but here in SW Mo.

MarkA 2 years ago updated by Admin 2 years ago 1
Answer
Admin 2 years ago

Only churches that choose to subscribe to AC Central are listed. Lamar is welcome to sign up anytime.

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wont re load after 1st listen

Justin G 2 years ago updated by Admin 2 years ago 1

2 hour hyms don't load after I listen to them once. Constant problem 80%

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Completed

Ability to rename church location. Rockville hasn’t been there for almost 70 years.

stvirkler 2 years ago updated by Admin 2 years ago 1
Answer
Admin 2 years ago

When a church signs up for AC Central, they determine how they want to be listed. If Rockville / Ellington wants it changed, they can request it be changed. However, it is still listed as "Rockville" in the minister book, so this is most likely still correct.

Answer
Admin 2 years ago

The app does keep the currently playing audio in the Now Playing screen as long as you don't quit the app or play something else. If you do need to close the app, then there are a couple workarounds for you to quickly get back to what you were playing: you could mark the sermon as a Favorite (the heart icon) and then you could easily find it in My Favorites under ...More. Or you could download it and also quickly find it in My Downloads, also under ...More.

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Answered

Hymns Location on Windows/Mac OS

Matt 2 years ago updated by Admin 2 years ago 1

I may have completely missed this when searching, but I can't find where the hymns are on the AC Central website. I readily find them on the app, but for laptops/computers I'm not seeing where they are. Is this something that has yet to be added to the website, or did I just miss it? 

Answer
Admin 2 years ago

You did not miss it. Hymns are not on the web version of AC Central because of the copyright restrictions on a good number of the songs. We are not licensed to make them freely available on the internet.

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Darker font

schmidgall7 2 years ago updated by Admin 2 years ago 1

Is there any way to make the minister names and topics darker? They are hard to read.thanks

Answer
Admin 2 years ago

Not currently. However, in the relatively near future we will be rolling out the ability to increase the font size which will improve readability for those having difficulty. 

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Answered

Cannot get church list to scroll down when trying to change congregations from desktop computer.

benjohnmanz 2 years ago updated by Admin 2 years ago 3

When using the new version of AC Central on my desktop (older desktop and older versions of windows) when I go to Sermons all congregations are listed. When I click on Congregations a list of churches shows up in alphabetical order. Then the system freezes. I can see the first few congregations listed alphabetically but when I try to scroll down nothing works. I have tried the mouse wheel, the side bar, page down, arrow down and nothing gets me past the few churches shown on the first screen. Can you help?


Answer
Admin 2 years ago

This has been fixed. The congregation list now scrolls as one would expect when using a computer.

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Answered

How do you download sheet music from hymns?

jdleuthold 2 years ago updated by Admin 2 years ago 3

How do you download sheet music from our hymnals for viewing on your phone / tablet when you don’t have internet access?

Answer
Admin 2 years ago

Sorry, but hymns are now always loaded dynamically, which requires internet access.There was a valid reason the developers made this change, but I don't recall what it was — it was linked to some other important functionality.