Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
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Knowledge Base (help and support)
Ditto last question
Also wondering what happened to Bro. Aaron Walders recent topical. Please repost l.
This is not a bug. The church must have removed it from their account. We do not control what an individual church posts or removes.
Topical disappearance
Hello!! I listened to a cissna park topical from April 3,2024 and when I went to relisten- it’s gone! Is this a glitch?
No glitch on our end. The church must have removed it from their account. We do not control what an individual church posts or removes.
Aaron is correct. Due to the numerous copyrighted songs in our hymn books, printing of hymns is intentionally disabled in the app. The publishers really do not like the idea of people being able to freely print copies of their works. While theoretically we could maybe modify the app to only allow printing of public domain songs, that is not something we currently plan to do.
We can not get listen to play just video mode
We can not get any sermon or sing to play except if on video mode, which some churches do not offer
Bluetooth issues
When using AC central in the car, the seek buttons no longer allow me to fast forward 15 seconds or reverse 15 seconds. Unless my memory is mistaken, this worked in the previous version of the app.
Furthermore, if AC central is playing through a Bluetooth device and the Bluetooth device disconnects, the app does not automatically stop playing. This is a pretty standard expectation of mobile apps when playing through Bluetooth. I am running on an Android device.
Church addresses
Can.each church's address be included in AC Central app and be able to link to GPS on my android phone? It'd be so handy when traveling to visit congregations away from home. Thanks!
That feature is already in the app. Please see this article: https://accentral.userecho.com/knowledge-bases/2/articles/486-get-congregation-info
I can't find Smithville in the streaming area on an android phone
Greetings. I can't seem to find Smithville in the live stream whether listening or video. Am I doing something wrong?
We are not aware of any streaming outage and to our knowledge there were no overall AC Central system problems on Sunday. Therefore, if you were not able to find Smithville's stream it could have been a problem at Smithville that prevented them from streaming, a problem with your internet, a problem with your particular device, or perhaps you were doing something wrong. You would need to assist the help of someone local to determine the latter.
That's because it is a copyrighted song which we do not have permission from the publisher to place in a free application.
Customer support service by UserEcho
