Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
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Knowledge Base (help and support)
Hymns Location on Windows/Mac OS
I may have completely missed this when searching, but I can't find where the hymns are on the AC Central website. I readily find them on the app, but for laptops/computers I'm not seeing where they are. Is this something that has yet to be added to the website, or did I just miss it?
You did not miss it. Hymns are not on the web version of AC Central because of the copyright restrictions on a good number of the songs. We are not licensed to make them freely available on the internet.
Darker font
Is there any way to make the minister names and topics darker? They are hard to read.thanks
Not currently. However, in the relatively near future we will be rolling out the ability to increase the font size which will improve readability for those having difficulty.
Cannot get church list to scroll down when trying to change congregations from desktop computer.
When using the new version of AC Central on my desktop (older desktop and older versions of windows) when I go to Sermons all congregations are listed. When I click on Congregations a list of churches shows up in alphabetical order. Then the system freezes. I can see the first few congregations listed alphabetically but when I try to scroll down nothing works. I have tried the mouse wheel, the side bar, page down, arrow down and nothing gets me past the few churches shown on the first screen. Can you help?
This has been fixed. The congregation list now scrolls as one would expect when using a computer.
How do you download sheet music from hymns?
How do you download sheet music from our hymnals for viewing on your phone / tablet when you don’t have internet access?
Sorry, but hymns are now always loaded dynamically, which requires internet access.There was a valid reason the developers made this change, but I don't recall what it was — it was linked to some other important functionality.
Notifications
On the old app I was getting notifications at the time of day that I set it up for but when the new app came out I started getting double the notifications. It tried to fix the issue by setting up the notification time again for an hour later. Now I get three notifications a day for the prayer request (admittedly not a bad thing). I then turned off all notifications in the settings section of the app but I still get all three notifications each day.
Sorry, but that is not possible. The app stores only include the latest version of apps.
Any audio recording can be shared by using the Share function available in the "three dots" button. This generates a link to send via email or text.
Error loading hymns
This always pops up when trying to load the actual hymns. I can see the list of songs, but whenever I click on them, this error pops up. My husbands phone works fine (both iPhones), but for some reason this happens on mine. I have tried uninstalling and reinstate app multiple times and that hasn’t worked.
Customer support service by UserEcho
