Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

When posting, please indicate if your device is Android or iOS

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Knowledge Base (help and support)

+1
Completed

Make hymns searchable by number

Admin 10 years ago • updated 9 years ago • 2

Find hymns by searching for the number it is in the book.

0
Not a bug

Lock screen play button doesn’t start the audio again

Payton S 2 weeks ago • updated by Admin 2 days ago • 6

On an Iphone, when the phone is locked and I hit the pause button it stops playing, but doesn’t start again unless I open the app/unlock the phone. 

Answer
Admin 2 days ago

The answer from our developer: 

"This is a known limitation of how the app plays audio on iPhones. Audio runs through a built-in web player (shared with the website and Android), and iOS only keeps an app awake while audio is actually playing. About 10 seconds after pausing on the lock screen, iOS puts the app to sleep, so pressing play has nothing to talk to. Apps like Podcasts or Spotify avoid this because their players are built on Apple's native audio system, which iOS knows to wake up. Android isn't limited this way.

Our forked music-controls plugin doesn't get around this on its own. It handles the lock-screen display and buttons, but the audio still plays through the web player, which is the part iOS puts to sleep. For now, the workaround is pressing play within about 10 seconds of pausing, or resuming from inside the app."

This is possible to fix if we would invest in building an iOS-specific integration with Apple's native player. That is really expensive so we can't commit to that yet. Donations to AC Central are always appreciated!

Given that this is not technically a bug, we are closing this bug report, but feel free to add this as a feature request so other users can upvote it. Votes help us prioritize how to use our development budget.

0
Answered

AC History section Updates

Joel 3 weeks ago • updated by Admin 3 weeks ago • 1

Are there any planned updates for the AC History section?

Answer
Admin 3 weeks ago

If you are asking about additional content, yes that will be added as it becomes available. Most of it will be coming from ETR, and this moderator does not know specifically what they have planned beyond more oral histories.

0
Under review

Apple user…since 10-10-26 I am unable to play any sermons audio only. Video works!

goot3 4 weeks ago • updated by Admin 3 weeks ago • 3
0
Completed

Remove Default "Sunday AM" for Service/Day Submission

Tracy Leman 2 months ago • updated by Admin 1 month ago • 2

Would it be possible to remove the default "Sunday AM" selection from the Service/Day field on a new sermon submission? I think it would cause fewer issues if it were left blank. We just reportedly had five consecutive "Sunday AM" services in Eureka, according to our AC Central submissions. :) While not difficult to edit, and certainly the result of user error, it seems like it would be less likely to occur if the field was nominally blank. A blank (or "select") would probably stand out more readily as incomplete than a default "Sunday AM". We will continue to try to raise awareness of this in the sound booth, but it could also be helpful if it were possible to change the default selection. Thanks. 

0

Final conference prayer missing

dallas massner 3 months ago • 0

I would like to have the final prayer of the conference included at the end of the conference recordings. Bro. Fred Witzig. 

0
Completed

Ministers

dereinhard93 3 months ago • updated by Admin 3 days ago • 3

I've noticed several ministers have been deleted off, is this becoming a prescreened selective app?

Answer
Admin 3 days ago

Each congregation maintains its own sermon archive and decides what they want to upload or not. 

0
Completed

Every time I get out of the AC Central app I lose all the Favorites I want to listen to

khartzler100 5 months ago • updated 5 months ago • 4
Answer
Admin 5 months ago

We fixed the issue with a server-side script update. Your data should refresh next time you restart the app or logout and back in.

0
Fixed

Password can't autofill - resubmit

Rodney 6 months ago • updated by Admin 2 months ago • 4

A new update on Google Play seems to have turned off the feature for autofill for password and username info. I know this was fixed previously, but it appears to be not working again.

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