Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)
Prayer Requests or Praises on iPhone
What does the app sometimes show an older date's request rather than what is current? This is the case even after I close the app and reopen it.
Wondering if word captions are able to be added to video so that those hard of hearing can more easily follow along?
Adding word captions.
Captions are available on archived videos (previous sermons), but not livestreamed videos. There is a possibility of adding that feature to live sermons, but it is really expensive through our current video provider. However, if there is enough demand for it, we could consider it.
Silver Lining
It would be nice if the Silver Lining could be placed on the church’s website as my phone is too small to read it. I don’t want to get it through the mail. Whenever I get on AC Central it update from day to day, so I have to keep uninstalling it and then reinstall it again. I’m thinking about just not using it anymore.
You should definitely not have to delete and reinstall the app in order for the data to refresh. Please make sure you are running the latest version of the app and not using an outdated phone and/or a really old version of the phone's operating system.
We removed Silver Lining from the denomination website due to information privacy concerns at the advice of our IT consultants. However, when the next version of AC Central releases, Silver Lining will be available, now on the AC Central website, for users who are logged into their AC Central account (that is a new feature in the next release.)
Simultaneous sermons playing (iOS)
I was going to listen to something new but when I opened the app, two sermons that I listened to last week were playing simultaneously. I couldn’t get them to stop except by each one playing to the end.
PIN speakers
It would be nice to be able to pin speakers to the feed so all new messages by them show up without having to constantly search by name.
Missing online hymn from Hymns of Worship
#87 out of the hymns of worship is missing under "hymns" Title is "Jesus Hold my Hand" I believe
I have an Android.
Aaron is correct. We do not have permission from the copyright holder to make #87 (or #54) in Hymns of Worship available in digital format. Different publisher / copyright holders have different terms and while we were able to get an agreement to publish these songs in a book, so far we are not able to do so in the app.
Ditto last question
Also wondering what happened to Bro. Aaron Walders recent topical. Please repost l.
This is not a bug. The church must have removed it from their account. We do not control what an individual church posts or removes.
Topical disappearance
Hello!! I listened to a cissna park topical from April 3,2024 and when I went to relisten- it’s gone! Is this a glitch?
No glitch on our end. The church must have removed it from their account. We do not control what an individual church posts or removes.
Aaron is correct. Due to the numerous copyrighted songs in our hymn books, printing of hymns is intentionally disabled in the app. The publishers really do not like the idea of people being able to freely print copies of their works. While theoretically we could maybe modify the app to only allow printing of public domain songs, that is not something we currently plan to do.
Customer support service by UserEcho
