Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
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Knowledge Base (help and support)

Add AI feature to help select hymns relevant to a theme
I'm a songleader at Bluffton North. I often use the Hymns portion of AC Central to find an appropriate hymn by searching on a keyword in a sermon. A search on "miracle," however, doesn't produce much. Would you consider building an AC Central AI tool that could learn from all of the hymnals and be able to suggest songs even if they don't explicitly mention a topic.
For example, here is a search of Claude.ai for the following prompt: please suggest a couple of classic Christian hymns related to the theme of gratitude.
And here are the results. Obviously, not all of these are in our hymnals.
Here are some classic Christian hymns centered on the theme of gratitude:
1. **"Now Thank We All Our God"** - A timeless hymn of thanksgiving written by Martin Rinkart in the 17th century. It's a powerful expression of collective gratitude to God for His blessings and guidance.
2. **"Come, Ye Thankful People, Come"** - Written by Henry Alford in 1844, this harvest hymn celebrates God's provision and expresses gratitude for His blessings.
3. **"Great Is Thy Faithfulness"** - While focusing on God's constancy, this beloved hymn by Thomas Chisholm includes beautiful expressions of gratitude for God's daily provisions and care.
4. **"Count Your Blessings"** - A hymn that encourages believers to enumerate God's gifts as a way to express gratitude even during difficult times.
5. **"For the Beauty of the Earth"** - Written by Folliott S. Pierpoint in 1864, this hymn expresses thanksgiving for creation, human love, and God's gifts.
6. **"Give Thanks with a Grateful Heart"** - A more contemporary classic that directly focuses on giving thanks to God.
The first two in particular are traditional hymns that specifically focus on thanksgiving and gratitude and are widely known across many Christian denominations.

Only plays when screen is on
I’m having trouble with iPhone 15…audio only plays when screen is on and lit. Wears down battery.

The issue with the system not recognizing your email when asking for a password reset, but not allowing you to create a new account under that email has been fixed. The problem was Email addresses were case-sensitive so if you capitalized or didn't capitalize a character exactly like you did when your account was originally setup, it would not recognize the address. The system now disregards capitalization for Email addresses.

View password at login screen
A friend pointed out to me that there is not an option to show the password characters on the login screen, like a lot of login interfaces have. He said that it's come up with some elderly parents and grandparents and thinks it would be beneficial to have a "show password" button, like the little eye that many sites have, and I told him I'd pass along his suggestion.

It this is a church A/V brother reporting problems with livestreaming, those need to be submitted as a support ticket, ideally while the problem is happening.
See https://accentral.userecho.com/knowledge-bases/2/articles/165-tech-support-audio-streaming

Pray Request
When the prayer request notification comes through and I clicked on the page is blank and it doesn’t load properly. Can this get fixed?
I might need some prayer myself as well.

Home church not list
Dickson/Nashville church was not listed under either location so I had to select a different home church to set up my account. Also, it signed me out and said I did not have an account so I had to set up my account again and lost all my favorites/saved items.

The Dickson / Nashville church is not on AC Central yet, so it will not show up on the congregation list. Accounts were not possible prior to the latest update. Any saved favorites you had in the previous version prior to creating an account will be lost with this update but going forward all users with accounts will never lose their play history, playlist, favorites or saved church again since that data is now stored in the cloud.

Images and sermon recording fail to load
I am on an iOS device (iP 13 Mini) and with the new update and user accounts, I cannot see prayer images, silver linings, and sermons that I try to listen to just give the loading symbol.
Customer support service by UserEcho