Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
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Knowledge Base (help and support)

1.1 speed is missing
The 1.1x speed is missing from the speed adjustment menu. Was there a reason for this?

Gospel Hymns tunes reverb
There is a weird reverb sound in some of the Gospel Hymns tunes. A Glorious Church is an example.

Ability to adjust playback speed of hymn tunes
Sometimes the tune is slow and sometimes very fast - would be nice to be able to adjust the speed as needed if teaching someone a song. I realize there's a reason why it's in this way though🙂

This is already possible. You need to touch the small "Now Playing" bar at the bottom of your screen to open the full "Now Playing" screen which includes the speed controls.

Old sermons are still there. Use the search function and enter the data range you are looking for and you should see sermons going all the way back to the 1940s. That being said, there are not a lot of old sermons. It is up to each congregation to determine what historical sermons they wish to upload.

Only plays when screen is on
I’m having trouble with iPhone 15…audio only plays when screen is on and lit. Wears down battery.

The issue with the system not recognizing your email when asking for a password reset, but not allowing you to create a new account under that email has been fixed. The problem was Email addresses were case-sensitive so if you capitalized or didn't capitalize a character exactly like you did when your account was originally setup, it would not recognize the address. The system now disregards capitalization for Email addresses.

View password at login screen
A friend pointed out to me that there is not an option to show the password characters on the login screen, like a lot of login interfaces have. He said that it's come up with some elderly parents and grandparents and thinks it would be beneficial to have a "show password" button, like the little eye that many sites have, and I told him I'd pass along his suggestion.
Customer support service by UserEcho