Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)

Make hymns searchable by number
Find hymns by searching for the number it is in the book.

App extends too far in android
The app is stretched too large on android. This covers the back, home, and menu touch buttons on the phone making th 5 buttons at the bottom of the screen difficult to access. It also extends too high going to the very top of the screen, making settings, search, and the top of the screen very difficult to use properly.

Audio stops on livestream
Trying to listen to a live stream, and audio stopped every 5-30 seconds. If I switched to video and then back to audio, it would turn on again, but not for very long. Video livestream worked fine.

Thanks for reporting this. We have verified that the last app update caused live-streaming problems which only affected Android users. A fix has been developed and another update submitted to the app store which should be available probably either today or tomorrow.

Livestream keeps speed
If I select a speed other than 1.0 on an archived sermon and then switch to a livestream, the audio keeps the speed from the previous content. It should always revert to 1.0 on livestreams.

Spot not saved
When listening to any podcast/sermon/event/etc the spot you are at in the recording does not save. If I have to close the app before finishing, once I come back it usually resets to the beginning of the recording or occasionally to a random place that is not where I left off. Can this be fixed?

Volume Level
The volume level is usually barely sufficient, I have to turn the audio up as high as it will go in my headphones, car or using my phone speaker and it’s just barely loud enough to hear clearly. This issue is across churches, phones (others around me have the same issue), and podcast/sermon/events/etc and has been goi by on for as long as I’ve had the app (multiple years). I assumed this would eventually resolve but it hasn’t yet so decided to post. Any other audio played by the same phones is extremely loud at the same volume setting at which AC central is barely sufficient to hear. Anyway this can be fixed?

Nothing But the Blood of Jesus hymn
Verse 4 in Nothing But the Blood of Jesus doesn't match between lyrics and sheet music.

Searching for hymns is difficult
It is difficult to find the song I am searching for. It requires me to enter it in exactly as it is written including the commas. It would be nice for it to have a partial match, someway to search when you don’t know the hymn name exactly. Thanks for your efforts!
Customer support service by UserEcho