Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

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Knowledge Base (help and support)

0
Not a bug

Missing online hymn from Hymns of Worship

laurenpmoser 10 months ago updated by Aaron Gerber 10 months ago 4

#87 out of the hymns of worship is missing under "hymns" Title is "Jesus Hold my Hand" I believe

I have an Android.

Answer
Admin 10 months ago

Aaron is correct. We do not have permission from the copyright holder to make #87 (or #54) in Hymns of Worship available in digital format. Different publisher / copyright holders have different terms and while we were able to get an agreement to publish these songs in a book, so far we are not able to do so in the app.

0
Not a bug

Ditto last question

Alissa 12 months ago updated by Admin 12 months ago 1

Also wondering what happened to Bro. Aaron Walders recent topical. Please repost l.

Answer
Admin 12 months ago

This is not a bug. The church must have removed it from their account. We do not control what an individual church posts or removes.

0
Answered

Topical disappearance

awiegand07 12 months ago updated by Admin 12 months ago 1

Hello!! I listened to a cissna park topical from April 3,2024 and when I went to relisten- it’s gone! Is this a glitch?

Answer
Admin 12 months ago

No glitch on our end. The church must have removed it from their account. We do not control what an individual church posts or removes.

Answer
Admin 10 months ago

Aaron is correct. Due to the numerous copyrighted songs in our hymn books, printing of hymns is intentionally disabled in the app. The publishers really do not like the idea of people being able to freely print copies of their works. While theoretically we could maybe modify the app to only allow printing of public domain songs, that is not something we currently plan to do.

0
Answered

We can not get listen to play just video mode

zlbecky 12 months ago updated by Admin 9 months ago 2

We can not get any sermon or sing to play except if on video mode, which some churches do not offer

0
Under review

App will not play audio with new android phone

george eason50 12 months ago updated by Admin 12 months ago 7
0

Bluetooth issues

Daniel Hofstetter 1 year ago 0

When using AC central in the car, the seek buttons no longer allow me to fast forward 15 seconds or reverse 15 seconds. Unless my memory is mistaken, this worked in the previous version of the app. 

Furthermore, if AC central is playing through a Bluetooth device and the Bluetooth device disconnects, the app does not automatically stop playing. This is a pretty standard expectation of mobile apps when playing through Bluetooth. I am running on an Android device. 

0
Completed

Church addresses

Bob Manz 1 year ago updated 1 year ago 2

Can.each church's address be included in AC Central app and be able to link to GPS on my android phone? It'd be so handy when traveling to visit congregations away from home. Thanks!

Answer
Admin 1 year ago

That feature is already in the app. Please see this article: https://accentral.userecho.com/knowledge-bases/2/articles/486-get-congregation-info

0
Not a bug

Video player says it can be found since last update. Windows OS

jtoshea731 1 year ago updated by Admin 9 months ago 2