Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

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Feedback on Around the Table.

Knowledge Base (help and support)

0
Answered

Question on new baptism around the table

haven blough 4 months ago updated by Admin 4 months ago 1

I am concerned that the elders in this podcast never talked about sin and how baptism doesn't mean anything if not proceeded by acknowledgement of our guilt of doing wrong and need for cleansing by God's power. Will this be discussed in a future episode?

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Completed

Dark mode app icon

beutel austin 4 months ago updated by Admin 3 months ago 2

It would be nice to match my other apps:) and I think Apple has templates for adding such things 

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Background playback issue after pausing

Rodney 5 months ago updated by Admin 4 months ago 2

Background audio works until I try to replay it after pausing for an extended period (no more than 10 minutes). The media controls still appear, but playback won’t resume until I reopen the app. I’m using a Pixel 7 running Android 16.

Answer
Admin 4 months ago

We can replicate that when 1) a user started audio playback, 2) left the app, 3) paused playback from music controls on lock screen, 4) waited more than 5 minutes (but less than 10 minutes) to resume playback, without re-entering the app any time during that period, that the playback controls appear but do not function. 


Standard native Android behavior is that player controls are cleared off the lock screen after 10 minutes. However, Android's system handles battery/memory usage for background apps for web views (which our app runs in) by freezing use of media controls at 5 minutes. This creates a five minute gap with non-functional player controls. Unfortunately, according to our developer, there is simply no good, reasonably priced way to change it given Android's limitations and the way our app is developed. So at this time, we will not be pursuing a fix for this but if there is enough user demand, we may reconsider in the future. We only have a finite number of dollars to use for app maintenance and new features.

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Fixed

Password can't autofill

Rodney 5 months ago updated by Admin 4 months ago 3

screen-20251030-130758.mp4Password or username can't autofill from my password manager like other apps can automatically login with saved credentials.

Answer
Admin 4 months ago

This should be fixed in version 4.2.0

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Fixed

Audio restarts

Rodney 5 months ago updated by Admin 4 months ago 3

screen-20251030-125502.mp4Audio restarts at the beginning even though it shows I've listened to some of it. This issue seems to occur on both podcasts and sermons. I am using Android version 4.1.19.

Answer
Admin 4 months ago

Version 4.2.0 fixed this.

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Fixed

Embedded video player repeating tiny amount every 8-10s on desktop browser.

Kurt Bachtold 6 months ago updated by Admin 6 months ago 5

We experienced this significantly tonight, when doing a replay of the Breakout 1 video from 2025 conference on a laptop at our church. This same laptop was used to play 2 previous sessions earlier this month with no issues.

I have now been able to repro this on 3 different browsers (Chrome, Edge, Firefox) on two different machines (one laptop, one desktop) on two different Internet connections.  The behavior is that the player, about every 8-10 seconds, the control bar pops up, and the audio & video seem to scratch and skip backwards slightly and repeat the same ~0.2s.  We watched an hour session and it repeated tiny portions constantly throughout, hundreds of times.

You can see an example here - https://imgur.com/a/64luXtV - At about the 8 second mark, as the speaker begins to walk to the left, you see his head jerk back slightly as the video replays a few frames.  If you could hear the audio, it would also jump back a tiny bit and replay the same audio.

I have also found later that if I right-click and get the frame source url, and then open that url in a new browser (example - https://player.vimeo.com/video/1109150964?autoplay=1&h=a50fe425d6) - this opens a player in a full screen which does NOT have the issue with the glitching every 10 seconds.  So it seems not to be an issue with Vimeo or the player per se, but some interaction with how the player is embedded within the accentral site.

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Fixed

Hymn Links Not Working

Samuel 6 months ago updated by Admin 5 months ago 4

After using the Share button from the three dots on a hymn in the Hymns tab, this link does not take me to the hymn. It just opens a blank white page. I'm on a Pixel 9a on Android 16.

Answer
Admin 5 months ago

This was fixed in the October app update.

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Under review

AC Central App continuously crashes

Bob Manz 6 months ago updated 1 month ago 4

App continuously crashes. Approximately every 2 minutes. Can't get anything out of service cuz always having to restart program. This happens about every time I try to use it. I use android phone Samsung S24.

0
Fixed

App extends too far in android

Eddie Gabriel 7 months ago updated by Samuel 6 months ago 9

The app is stretched too large on android. This covers the back, home, and menu touch buttons on the phone making th 5 buttons at the bottom of the screen difficult to access. It also extends too high going to the very top of the screen, making settings, search, and the top of the screen very difficult to use properly.

Image 154

Answer
Admin 6 months ago

App update 4.1.18c should fix this.