Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
Other options:
Knowledge Base (help and support)
ZH 205 lyric typo
Verse 2 says "Who from earth and fall the heavens" instead of "all" in the lyrics tab.
Prayer Requests or Praises on iPhone
What does the app sometimes show an older date's request rather than what is current? This is the case even after I close the app and reopen it.
Wondering if word captions are able to be added to video so that those hard of hearing can more easily follow along?
Adding word captions.
Captions are available on archived videos (previous sermons), but not livestreamed videos. There is a possibility of adding that feature to live sermons, but it is really expensive through our current video provider. However, if there is enough demand for it, we could consider it.
Silver Lining
It would be nice if the Silver Lining could be placed on the church’s website as my phone is too small to read it. I don’t want to get it through the mail. Whenever I get on AC Central it update from day to day, so I have to keep uninstalling it and then reinstall it again. I’m thinking about just not using it anymore.
You should definitely not have to delete and reinstall the app in order for the data to refresh. Please make sure you are running the latest version of the app and not using an outdated phone and/or a really old version of the phone's operating system.
We removed Silver Lining from the denomination website due to information privacy concerns at the advice of our IT consultants. However, when the next version of AC Central releases, Silver Lining will be available, now on the AC Central website, for users who are logged into their AC Central account (that is a new feature in the next release.)
Simultaneous sermons playing (iOS)
I was going to listen to something new but when I opened the app, two sermons that I listened to last week were playing simultaneously. I couldn’t get them to stop except by each one playing to the end.
PIN speakers
It would be nice to be able to pin speakers to the feed so all new messages by them show up without having to constantly search by name.
Missing online hymn from Hymns of Worship
#87 out of the hymns of worship is missing under "hymns" Title is "Jesus Hold my Hand" I believe
I have an Android.
Aaron is correct. We do not have permission from the copyright holder to make #87 (or #54) in Hymns of Worship available in digital format. Different publisher / copyright holders have different terms and while we were able to get an agreement to publish these songs in a book, so far we are not able to do so in the app.
Customer support service by UserEcho
