Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.

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Knowledge Base (help and support)

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Volume Level

WS374 10 months ago updated 10 months ago 4

The volume level is usually barely sufficient, I have to turn the audio up as high as it will go in my headphones, car or using my phone speaker and it’s just barely loud enough to hear clearly.  This issue is across churches, phones (others around me have the same issue), and podcast/sermon/events/etc and has been goi by on for as long as I’ve had the app (multiple years).  I assumed this would eventually resolve but it hasn’t yet so decided to post.  Any other audio played by the same phones is extremely loud at the same volume setting at which AC central is barely sufficient to hear.  Anyway this can be fixed?

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Fixed

Nothing But the Blood of Jesus hymn

bmassner13 11 months ago updated by Admin 11 months ago 1

Verse 4 in Nothing But the Blood of Jesus doesn't match between lyrics and sheet music.

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Completed

Searching for hymns is difficult

PS654 11 months ago updated by Admin 7 months ago 1

It is difficult to find the song I am searching for. It requires me to enter it in exactly as it is written including the commas. It would be nice for it to have a partial match, someway to search when you don’t know the hymn name exactly. Thanks for your efforts!

Answer
Admin 7 months ago

App version 4.2.0 has a new search engine which fixes this.

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Under review

Updated to version 4.1.17. Won’t let me save to my home church in Rittman in settings.

khartzler100 11 months ago updated 11 months ago 4
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Search for favorites and hymns not working

khartzler100 11 months ago updated by Admin 11 months ago 1
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Under review

Sister Church sermons

Joel Sinn 12 months ago updated 12 months ago 2

Has there been any attempt to see if any of the Sister Churches would like to utilize AC Central? I know that many members from their churches use it to listen to ACCA sermons, but it would be cool to have some of their Churches on here instead of having to have them all bookmarked on YouTube, or go to their individual websites.

Answer
Admin 12 months ago

The sister church is interested in potentially building their own version of something like AC Central and has approached Onward Media to discuss ways to potentially work together. It would not be one app for both ACCA and ACCN. These are just preliminary conversations at this point.

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Fixed

AC History videos giving an error.

Joel Sinn 12 months ago updated by Admin 8 months ago 4

I am getting the following error when trying to watch the congregation history videos. - 

Application error: a client-side exception has occurred (see the browser console for more information).

I am getting this on every browser I have tried it on. I am not having any issues with sermon video on these same browsers. 

Thanks,

Answer
Admin 8 months ago

Actually, this new feature is not ready for release and should not be showing up yet in the public version of the app. 

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Fixed

Favorites not showing up in favorites list

john wiegand 12 months ago updated by Admin 7 months ago 2

When I press the heart (at choose add favorite) for  a sermon (or podcast), the favorite does not show up in the favorite list.

When I find the sermon on my own, the heart is solid, reflecting that it is a favorite

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Completed

Add Chords to the sheet music

Brett Hodel 12 months ago updated by Admin 8 months ago 2
I see the bookstore now offers chords on the hymns of worship sheet music.  Can we add those to ac central?