Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
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Knowledge Base (help and support)
Could local church announcements be posted or linked somehow with "my church"?
Just a little suggestion would be to have local church announcements linked or posted somehow with "my church". Not sure how it would look but some churches send separate emails to congregations which includes announcements and the sermon references. Wondered if it were possible to have it all at same spot on AC Central?? Thank you for the wonderful service you already provide.
Thanks for your suggestion. Each church handles their announcements in their own way so this would be impossible to administer globally. For those congregations who post them to their websites, clicking the Website link in the church info window will get you to them.
Keep playing after iPhone after turning off screen
The old app you could listen to while phone was in your pocket, with headphones, now with this new version as soon as the screen goes black the sermon shuts off. I am regretting updating, I used to listen while working, now I can’t.
Hymn playlist
Can a hymn playlist be made? If not, is that a feature that could be added?
Tune for #85 (Speak, O Lord)
When clicking on the tune button for #85 (Speak, O Lord), the tune for #84 ( Sanctuary) plays instead.
Thank you for the updated AC Central app and all the great features!!
Unable to Download PDF
I listened to two Around the Table podcasts called 'Considering Marriage,' which were published on 1/3/23 and 1/13/23. The podcasts included an attached pdf. I wasn't able to download the pdf document. I sent a question about this to the counseling center to see if I could get the pdf, and they asked me to report the issue here as a bug. Thank you. 🙂
Not currently, but it is something we will consider adding if there is enough user interest. Please post this as an Idea so we can see if gets additional votes.
For now, we are working on improving performance of the website when viewed on smart TV browsers.
No. We did not. Each church determines what they post or don't post and can remove any sermon they post. We (the admins) don't remove sermons. Please check with that congregation.
FireTV Bug?
First off, the new website works very well on my FireTV. However, I am running into one small bug (that is able to be worked around with a few extra steps)… the issue… when I’m on the “Sermon” page that is defaulted to “All Congregations” and click on the option to choose a specific congregation, the church list pops up but is not scrollable (so I only see the first 4-5 churches on the list). My current workaround is to go to the Search Menu, select the congregation there, then click the search button… but it would be nice to do it in one step (versus three) if possible.
either way, it is nice to be able to watch/listen to past services on my Toshiba FireTV.
Just an update on this. Our developers have worked on this off and on over the last several months but unfortunately, they tell us that the Silk browser is notoriously outdated, buggy, and Amazon provides no dev tools making it essentially impossible to test anything without doing trial and error releases, which is not a good way to work. Scrolling the Congregation list is possible but only by using a "click and drag" procedure where on the Firestick remote you hold the round center button and simultaneously hold the up button. Doing this repeatedly will get you through the entire menu. Not ideal, but it is the best we can do. Frankly, it is quicker to just use Search to filter for a congregation. We are going to mark this Fixed to close the issue since we won't be spending any more resources on it unless Amazon improves Silk at some point.
On a more positive note, AC Central works really well on the other smart TVs (Samsung) we've tested.
Unable to download sermons on new version
I am unable to download sermons onto my computer using the new version of the AC Central website. This was a handy feature of the old version, as I didn't have to get a CD from church. I'm using Safari Version 16.4 on macOS Ventura 13.3.1. I believe these are the latest versions. Is this a known issue? Possible to fix in a future update? Thanks!
Thanks for noting this bug. Downloading audio is a feature of the new web version, just like the app. You get their by clicking the three dots button, but it isn't working on desktop. We'll definitely get this fixed.
Customer support service by UserEcho
