Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)
Audio stops on livestream
Trying to listen to a live stream, and audio stopped every 5-30 seconds. If I switched to video and then back to audio, it would turn on again, but not for very long. Video livestream worked fine.
Thanks for reporting this. We have verified that the last app update caused live-streaming problems which only affected Android users. A fix has been developed and another update submitted to the app store which should be available probably either today or tomorrow.
Livestream keeps speed
If I select a speed other than 1.0 on an archived sermon and then switch to a livestream, the audio keeps the speed from the previous content. It should always revert to 1.0 on livestreams.
Spot not saved
When listening to any podcast/sermon/event/etc the spot you are at in the recording does not save. If I have to close the app before finishing, once I come back it usually resets to the beginning of the recording or occasionally to a random place that is not where I left off. Can this be fixed?
Volume Level
The volume level is usually barely sufficient, I have to turn the audio up as high as it will go in my headphones, car or using my phone speaker and it’s just barely loud enough to hear clearly. This issue is across churches, phones (others around me have the same issue), and podcast/sermon/events/etc and has been goi by on for as long as I’ve had the app (multiple years). I assumed this would eventually resolve but it hasn’t yet so decided to post. Any other audio played by the same phones is extremely loud at the same volume setting at which AC central is barely sufficient to hear. Anyway this can be fixed?
Nothing But the Blood of Jesus hymn
Verse 4 in Nothing But the Blood of Jesus doesn't match between lyrics and sheet music.
Searching for hymns is difficult
It is difficult to find the song I am searching for. It requires me to enter it in exactly as it is written including the commas. It would be nice for it to have a partial match, someway to search when you don’t know the hymn name exactly. Thanks for your efforts!
Sister Church sermons
Has there been any attempt to see if any of the Sister Churches would like to utilize AC Central? I know that many members from their churches use it to listen to ACCA sermons, but it would be cool to have some of their Churches on here instead of having to have them all bookmarked on YouTube, or go to their individual websites.
The sister church is interested in potentially building their own version of something like AC Central and has approached Onward Media to discuss ways to potentially work together. It would not be one app for both ACCA and ACCN. These are just preliminary conversations at this point.
Customer support service by UserEcho
