Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)
How do you download sheet music from hymns?
How do you download sheet music from our hymnals for viewing on your phone / tablet when you don’t have internet access?
Sorry, but hymns are now always loaded dynamically, which requires internet access.There was a valid reason the developers made this change, but I don't recall what it was — it was linked to some other important functionality.
Notifications
On the old app I was getting notifications at the time of day that I set it up for but when the new app came out I started getting double the notifications. It tried to fix the issue by setting up the notification time again for an hour later. Now I get three notifications a day for the prayer request (admittedly not a bad thing). I then turned off all notifications in the settings section of the app but I still get all three notifications each day.
Sorry, but that is not possible. The app stores only include the latest version of apps.
Any audio recording can be shared by using the Share function available in the "three dots" button. This generates a link to send via email or text.
Error loading hymns
This always pops up when trying to load the actual hymns. I can see the list of songs, but whenever I click on them, this error pops up. My husbands phone works fine (both iPhones), but for some reason this happens on mine. I have tried uninstalling and reinstate app multiple times and that hasn’t worked.
Persistent notification bug
There is no way to clear the player notification without force closing the app. It would be helpful to be able to swipe away the notification or have an X button in the top right corner of the notification.
Agreed. Unfortunately, we don't currently have permissions to post this copyrighted song in a mobile app. Maybe in the future.
Screens don't work well with PC;s
Go back to the old way. Not user friendly with PC's . Sometime too big to fit on screens, Can't search for desired church, when you do you get last years sermons. Select church, difficult to scroll down screen, look like it is made for only smart phones.
May the Spirit enlighten the tech staff.
A new desktop version was pushed live last week that provides a dramatically improved experience when using AC Central in a browser on a computer.
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