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Only plays when screen is on

Brenda 2 weeks ago updated by Admin 2 weeks ago 1

I’m having trouble with iPhone 15…audio only plays when screen is on and lit. Wears down battery.

This sounds like a problem specific to your device or configuration. Try the troubleshooting tips listed here: https://accentral.userecho.com/knowledge-bases/2/articles/166-general-app-troubleshooting