- App user feedback
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Bugs
0
Not a bug
Live stream blackout
Had a few people say they had the livestream kick them off after listening for a while. Happened on iPad and iPhone, and phone was “awake” at the time. Maybe we maxed out the system this weekend?
Answer
Answer
Not a bug
The system simply cannot handle the unprecedented demand we are experiencing during the coronavirus lockdown. We are doing what we can to increase server capacity and stability, but can't guarantee there will not continue to be problems for some users during peak times.
Customer support service by UserEcho
The system simply cannot handle the unprecedented demand we are experiencing during the coronavirus lockdown. We are doing what we can to increase server capacity and stability, but can't guarantee there will not continue to be problems for some users during peak times.