Video is not actually part of AC Central, yet. Video is being setup and delivered locally. And sound levels are controlled at each church. If you are having problems with low volume, please ask them to increase their audio output to the live stream (this applies to video and audio-only).

The system simply cannot handle the unprecedented demand we are experiencing during the coronavirus lockdown. We are doing what we can to increase server capacity and stability, but can't guarantee there will not continue to be problems for some users during peak times.

There is an update available now in the Play store that has a fix for this issue.

AC Central is designed to continue playing after the phone goes to sleep. You may have a problem with your specific device or a corrupted installation. Try the steps listed here: https://accentral.userecho.com/knowledge-bases/2/articles/166-general-app-troubleshooting

Regarding being unable to download on iOS, many people are confused about that. See if this addresses your issue: https://accentral.userecho.com/communities/1/topics/254-how-can-i-download-a-podcast-from-around-the-table

For iOS, you must be in a specific category group to see the download option. So you won't see it in Around the Table>All Around the Table, but you will see it in Around the Table>Podcast. 

That is really strange. What version of Android are you running? We are not seeing that issue on any Android 8 or 9 test devices. Things to try: 1. Refresh the screen by pulling down, 2. Delete and reinstall app.

An update is available in the Apple App store today that contains a fix for this bug.

An update is available in the Apple App store today that contains a fix for this bug.

An update is available in the Apple App store today that contains a fix for this bug.

Thanks for letting us know. This has now been fixed. You will need to delete and re-download the hymn to get the corrected version.