Please clarify. Are you using the AC Central app on your mobile device (phone or tablet) or are you using the web browser version on a Windows PC?
We just got our hands on a newer Android tablet and can now replicate this issue on a tablet. Our developers have been notified and will work on a fix. However, we have yet to find an Android phone that exhibits this issue. If you have friends / family who are Android users, could you ask around and find out if others are experiencing the same (whether on phone or tablet) and let us know their device details and Android version?
We are not aware of any streaming outage and to our knowledge there were no overall AC Central system problems on Sunday. Therefore, if you were not able to find Smithville's stream it could have been a problem at Smithville that prevented them from streaming, a problem with your internet, a problem with your particular device, or perhaps you were doing something wrong. You would need to assist the help of someone local to determine the latter.
CarPlay is something we'd like to support and it is on our planned future roadmap, but we don't have a development cost estimate yet. That price tag will determine whether or not we can actually do it.
That's because it is a copyrighted song which we do not have permission from the publisher to place in a free application.
Your tech guy is mistaken. Any church can upload any sermon and date it appropriately. Some congregations have done just that and added historically interesting old sermons.
We will look into this. So far, our Pixel phone tester is not experiencing this issue but we need to locate an Android tablet to check. Can you let us know what version of the Android operating system each device is running that has this problem?
Thankfully, the developers got things working again by mid Sunday afternoon (Eastern time).
The AC Central server appears to be down. Our developers have been notified but it is unlikely it will be fixed today as they do not normally work on Sundays. We apologize for this.
The latest app update (Jan. 2024) includes a new audio player for Android which seems to have fixed this livestream reliability issue, at least in our testing. If you still have problems after updating, let us know.
Customer support service by UserEcho