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We cannot replicate this on any device available to us and we have not heard of any other user with this problem. Are you certain your internet connection was working correctly? Did the problem resolve itself later? Were you able to play videos in any other app when you experienced this problem in AC Central? This sounds like a problem specific to either your device or your network connection.
We cannot replicate that problem. Whether you are in All Congregations or a specific congregation, it should always show the most recent sermons. You can pull down to force a refresh or quit and restart the app to prompt a refresh, if it is not doing it automatically. If it is not refreshing, then there is a network issue on your end. Try using your app using only cell data and then again using wifi. Then try it again on a different wifi network to troubleshoot the source of the problem. (Bear in mind that some congregations are slow to upload their sermons.)
Thanks for letting us know. This has been corrected.
That should not be happening and we are unable to replicate that issue. It sounds like your app is taking too long to refresh data. Would your internet be slow?
You should definitely not have to delete and reinstall the app in order for the data to refresh. Please make sure you are running the latest version of the app and not using an outdated phone and/or a really old version of the phone's operating system.
We removed Silver Lining from the denomination website due to information privacy concerns at the advice of our IT consultants. However, when the next version of AC Central releases, Silver Lining will be available, now on the AC Central website, for users who are logged into their AC Central account (that is a new feature in the next release.)
Captions are available on archived videos (previous sermons), but not livestreamed videos. There is a possibility of adding that feature to live sermons, but it is really expensive through our current video provider. However, if there is enough demand for it, we could consider it.
This bug has now been fixed. Thank for alerting us to the situation.
Can you let us know when you first noticed this? Also, please provide your device name and model and version of operating system.
Aaron is correct. Due to the numerous copyrighted songs in our hymn books, printing of hymns is intentionally disabled in the app. The publishers really do not like the idea of people being able to freely print copies of their works. While theoretically we could maybe modify the app to only allow printing of public domain songs, that is not something we currently plan to do.
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