Your comments
The move from AC Central 2.x to AC Central 3.x caused any prior downloads to be lost since v.3 was a completely new app. However, once you have upgraded to v.3, downloads should not disappear. We did hear some reports that this sometimes happened under v.2. If you are running v.3 and downloads are disappearing, let us know.
That issues were fixed in an update released last week. On iOS the latest version with those fixes is 3.0.2.4. If you are running that version and still having problems, please let us know.
Please provide more info:
- Have you updated to the latest version of the app?
- If so, what exactly is not working?
- What model iPad do you have and what version of the operating system is it running?
Have you updated the app to v.3? The previous version of the app can no longer play audio files since that old cloud storage account was closed.
If you are running the latest version of AC Central, let us know what model your device is and what operating system it is running.
Answered via email to user.
Customer support service by UserEcho