Btw, while trying to fix this, I restarted my Android phone (Pixel 6, up-to-date) and then uninstalled and reinstalled the app. 

this is not working for me as indicated above. When I touch the cloud, the three options I'm presented with are "Cancel", "Play Audio", and "Play Video". I'm on a Pixel 6, fully updated, and I just reinstalled the app. I'm hoping version 4 solves the problem. 

i tried removing and reinstalling the app, but it made no difference. Hopefully the new version will make the difference

Thanks for checking. The device I'm on is a Pixel 6, fully updated.