Known issues - AC Central v.4
All mobile devices
- Some users are unable to get Hymns to load. The 4.03 update included error logging for the hymns section to help us diagnose the problem.
- The 4.1.9 update added the ability to play hymn tunes directly from the hymn list, but unfortunately broke the Play Tune option in the sheets view. This will be fixed in the next update.
iOS only
- Users with Covenant Eyes installed on their devices have reported that it disables nearly all parts of the app, except for video. The Covenant Eyes VPN must disabled in order for audio to play and to access hymns and Silver Lining and for many of the images to load. This appears to have started with a recent update to either AC Central or Covenant Eyes. Our developers are looking into it to see if we can workaround it.
Android only
- None currently noted.
Desktop only
- None currently noted.
Customer support service by UserEcho