- App user feedback
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Ideas
Make it so you can use other apps while using instead of shutting down
Answer
As no other users have reported a similar issue or voted for this one, we have judged this as an isolated incident specific to an individual user and is being closed.
As mentioned in previous post, AC Central is designed to continue playing even while using other apps (unless, of course you get a phone call or the other app is playing audio) and additional testing here confirms that it is operating normally on iOS and Android, which leads me to believe this issue is specific to your particular device (hardware or software). We'll leave this ticket open for a little while longer to see if others might be having the same problem. If we don't hear from numerous others, then it will be closed.
That is not supposed to happen. Have you made sure your app and operating system is up to date? Are you on iOS or Android.
If I go to open a text or camera or anything to that extent it shuts off my sermon and makes me have to go back in and open it again.
Please provide more info about this. What do you mean by "shutting down"? It is already possible for AC Central to be running in the background while using other apps. If there is an OS or app update available, please update, try again, and report back with more detail about your issue, and whether you or on Apple or Android.
Customer support service by UserEcho
As no other users have reported a similar issue or voted for this one, we have judged this as an isolated incident specific to an individual user and is being closed.