Your comments
It this is a church A/V brother reporting problems with livestreaming, those need to be submitted as a support ticket, ideally while the problem is happening.
See https://accentral.userecho.com/knowledge-bases/2/articles/165-tech-support-audio-streaming
This has been fixed. Thanks for reporting it.
We cannot replicate this on our devices. Could you provide more info about your case? Android or iOS? What version of the operating system? What model device? Is this happening on wifi or cell data? When you touch the notification, is the app already running in the background or launching on touch?
The Dickson / Nashville church is not on AC Central yet, so it will not show up on the congregation list. Accounts were not possible prior to the latest update. Any saved favorites you had in the previous version prior to creating an account will be lost with this update but going forward all users with accounts will never lose their play history, playlist, favorites or saved church again since that data is now stored in the cloud.
Thanks for the update. Just curious if you have Covenant Eyes or some similar filter installed on your home internet? We have had some reports that it prevents files from loading.
Glad to hear it! If it happens again, try it on a different internet connection, then try it on cell data to help determine if it is related to a specific network. We have had occasional reports in the past that some content filters will randomly block our content from loading.
Yes! With the new AC Central user accounts, your favorites, play history, home church, and playlists are all saved to your account and synced to the cloud and will not be lost when you update or re-install the app going forward.
That is correct. Home church is a now saved setting inside of a user's account.
Cleaning up the user forum. This issue should have been fixed some time ago.
Customer support service by UserEcho
Are you certain you are going to the correct place to access the PDFs? The "View PDF Attachment" button only shows up after you click Listen or Watch. Everything is working correctly on our desktops.
If you are still having a problem, reply back with the following: computer model you using, the operating system version it is running, what browser you are using and what version of the browser.