0
Not a bug

The archive history is not updating correctly on mobile devices.

Byron 3 years ago updated by Admin 3 years ago 5

 I have looked at 3 different devices with a mix of iOS and Android and one is showing the most recent sermon is from May, another from June, and the last from 2015. Pulling down to refresh does nothing. in fact it doesn't even act like it is attempting to refresh on Android.

When I go to the church website or to the accentral website the archive list looks fine. It is only affected in the app.

Answer

Answer

We have not been able to replicate this in our testing. We'll leave this post open for a little while longer to see if others vote on it. If not, we'll close it as it appears to be specific to your device or internet connection.

Not a bug

Glad to hear it is working again for you!

OK, I have looked at all of my devices and they are finally all showing the most current sermons, which is great. 

I didn't do anything to the Android or Apple phones.  I'm not sure why they finally started working.

I did update an older iPad to the most current OS and that seemed to help AC Central.  

Thanks.  I can happily use this app again!

Sorry, I missed the reply a couple months ago.  Thanks for re-posting.

The issue appears to be resolved on my Android device.  It is showing the latest sermons for the first ever, I think.

I'll check the iOS devices this evening.  

Answer

We have not been able to replicate this in our testing. We'll leave this post open for a little while longer to see if others vote on it. If not, we'll close it as it appears to be specific to your device or internet connection.

Under review

Thanks for letting us know what you are experiencing. All devices we have access to are working correctly and showing current sermons. Can you verify that the devices you are testing on are running the latest version of the app? Have you quit and restarted the apps? Please report back.