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Ideas
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Under review
Playlist disappeared but is “still there”
My playlist doesn’t appear but when I go to add a sermon that was on it, the only option is to remove from playlist, so somehow it’s still recognized.
Answer
We cannot replicate this issue on our devices so we are going to need some more information. Please let us know what device you are using (make and model) as well as the current version of the iOS or Android operating system. Also, have you tried restarting your phone and also reinstalling the app?
Answer
Under review
Please make sure you are running the latest version. We had a bug a while back where items added to Playlist did not show up in the same session. This was fixed in v4.2.1. If you are running the latest version, let us know and we'll investigate further.
Customer support service by UserEcho
Please make sure you are running the latest version. We had a bug a while back where items added to Playlist did not show up in the same session. This was fixed in v4.2.1. If you are running the latest version, let us know and we'll investigate further.