0
Fixed

Audio stops on livestream

bethany schlipf 2 weeks ago updated by Admin 2 weeks ago 3

Trying to listen to a live stream, and audio stopped every 5-30 seconds. If I switched to video and then back to audio, it would turn on again, but not for very long. Video livestream worked fine.

Answer

Answer
Fixed

Thanks for reporting this. We have verified that the last app update caused live-streaming problems which only affected Android users. A fix has been developed and another update submitted to the app store which should be available probably either today or tomorrow.

GOOD, I'M SATISFIED
Satisfaction mark by bethany schlipf 2 weeks ago
Answer
Fixed

Thanks for reporting this. We have verified that the last app update caused live-streaming problems which only affected Android users. A fix has been developed and another update submitted to the app store which should be available probably either today or tomorrow.

Android Pixel 4a, app version 4.1.18

Under review

Please tell us whether you are using an Android or iPhone, the device model, and the AC Central app version (touch the gear icon).