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+6
Fixed

Rotate full screen issue

brianesteffen 7 months ago • updated by Admin 6 months ago • 4

When trying to turn phone sideways to watch full screen in landscape, it rotates for a second then goes back to portrait. 3 phones in my family has this issue. I tried locking and unlocking auto rotate but it's not the issue. Android phone. Thanks for this great service! We appreciate you!

Answer

Answer
Fixed
Admin 6 months ago

This should now be fixed with the 4.0.3 update.

GOOD, I'M SATISFIED
Satisfaction mark
Satisfaction mark by brianesteffen 6 months ago
Answer
Fixed
Admin 6 months ago

This should now be fixed with the 4.0.3 update.

brianesteffen 7 months ago

My phone is a Galaxy S22, OS is Android version 13 and I just updated it again today with update 18.  I hope this helps, thanks!  If we figure my phone out, I can apply the corrections to my parents' phones.

Paul Aschliman 7 months ago

I also have a Galaxy S22, and am experiencing the same issue.

Under review
Admin 7 months ago

Thanks for reporting this. Our Android test devices are not experiencing this so we need a little more information. Could you let us know the device models and versions of the operating systems of the three phones you have?

Customer support service by UserEcho