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Fixed

Unable to Download PDF

Aden 2 years ago • updated by Admin 2 years ago • 7

I listened to two Around the Table podcasts called 'Considering Marriage,' which were published on 1/3/23 and 1/13/23.  The podcasts included an attached pdf.  I wasn't able to download the pdf document.  I sent a question about this to the counseling center to see if I could get the pdf, and they asked me to report the issue here as a bug.  Thank you. 🙂

Answer

+1
Answer
Not a bug
Admin 2 years ago
The PDF attachments do actually work, but just like in the previous version of AC Central, you need to be in the Now Playing screen to view them. It would be more intuitive to access them from the main listing screen so we will most likely change this behavior in a future update.

Fixed
Admin 2 years ago

All pages of a multi-page PDF now print successfully. 

+1
Admin 2 years ago

PDF downloads have been added to desktop, on the Now Playing page select View PDF Attachment and you will have download as an option. We are still working on the printing issue.

Started
Admin 2 years ago

Planned
Admin 2 years ago

Downloading is not currently possible, but it should be on desktop. We'll look into getting that changed. As for printing, I see what you mean about it only printing the first page from a computer. However, it does print all pages successfully if you print from your phone. We'll also get that desktop issue fixed.

Aden 2 years ago

Thank you for the response Admin.  That is correct, I was able to view the pdf attachment in AC Central.  However, what I was trying to do was to download them, so I could print or view them separately on my computer.  Is it possible to download pdf attachments?  My attempts to even print the pdf form limited me to one page at a time versus the entire pdf.

+1
Answer
Not a bug
Admin 2 years ago
The PDF attachments do actually work, but just like in the previous version of AC Central, you need to be in the Now Playing screen to view them. It would be more intuitive to access them from the main listing screen so we will most likely change this behavior in a future update.

Under review
Admin 2 years ago

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