We have enough user feedback on this now that we can conclusively say that there is a definite problem with the AC Central audio player on Android v.9 devices. Our developers have been notified and will begin working on resolving the issue. Watch for an app update, hopefully soon.
It is version 9.
sorry about that. Where would I find that information? Would it be either the software or hardware version?
The exact location may vary depending on your brand and system version, but on my Android device it can be found in Settings > System > About Phone > Android Version
Thanks for this information. It would also be very helpful to know the operating system version.
android galaxy s8
Android or iOS? What version is the operating system? What is device make and model?
Customer support service by UserEcho