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Under review

AC Central App continuously crashes

Bob Manz 4 weeks ago updated 3 weeks ago 2

App continuously crashes. Approximately every 2 minutes. Can't get anything out of service cuz always having to restart program. This happens about every time I try to use it. I use android phone Samsung S24.

So far, I've only experienced this crashing problem during audio livestreaming. 


I found an update for the app soon after I reported this problem last week. I updated and problem wasn't quite as bad; instead of crashing every 1 - 2 minutes or so it only crashed about every 8 - 10 minutes. Then, today, I was home sick and trying to listen in again. It went well for about 15 minutes or so and crashed. I decided to try uninstalling the app completely and do a reinstall. This took place a few minutes before 11:00 this morning. Once I got it reinstalled and started the app back up, it worked the rest of the morning with no crashes (slightly over a half hour). I tried it again this afternoon and didn't experience any crashes all afternoon, which was about an hour and 20 minutes. (I lost track of the time a little bit and didn't get back on the app until approximately 10 minutes into the singing, but I believe it probably would have work okay for the full one and a half hours of the afternoon services.) Hopefully this reinstall takes care of it... I guess in time we'll see. Thanks!

Under review

Please provide more info: is this happening for you on audio livestreams, video livestreams or when playing an archived recording? 


This may be a problem with your local device or connection since so far we are not getting reports from other Android users about constant crashing.