Suggest or vote on ideas for new features or changes you'd like to see in the AC Central app.
When posting, please indicate if your device is Android or iOS
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Knowledge Base (help and support)
Audio won't play on Iphone
I have an iphone 13 pro max and in the last two weeks, the audio won't play. it will simply be in downloading mode. I have no problems with the video as i can watch those. I have upgrade my iphone to ios 17.4.1 and i have deleted and reinstalled the app. I even tried to shut down my iphone and turn it back on. I can't seem to get it to work . Thoughts?
thanks,
brooks
Ditto last question
Also wondering what happened to Bro. Aaron Walders recent topical. Please repost l.
This is not a bug. The church must have removed it from their account. We do not control what an individual church posts or removes.
Topical disappearance
Hello!! I listened to a cissna park topical from April 3,2024 and when I went to relisten- it’s gone! Is this a glitch?
No glitch on our end. The church must have removed it from their account. We do not control what an individual church posts or removes.
We can not get listen to play just video mode
We can not get any sermon or sing to play except if on video mode, which some churches do not offer
Rotate full screen issue
When trying to turn phone sideways to watch full screen in landscape, it rotates for a second then goes back to portrait. 3 phones in my family has this issue. I tried locking and unlocking auto rotate but it's not the issue. Android phone. Thanks for this great service! We appreciate you!
Apple CarPlay
Is there a possibility to be compatible with CarPlay in the future? Meaning, AC Central being accessible from the CarPlay Home Screen?
CarPlay is something we'd like to support and it is on our planned future roadmap, but we don't have a development cost estimate yet. That price tag will determine whether or not we can actually do it.
Bluetooth issues
When using AC central in the car, the seek buttons no longer allow me to fast forward 15 seconds or reverse 15 seconds. Unless my memory is mistaken, this worked in the previous version of the app.
Furthermore, if AC central is playing through a Bluetooth device and the Bluetooth device disconnects, the app does not automatically stop playing. This is a pretty standard expectation of mobile apps when playing through Bluetooth. I am running on an Android device.
Ability to increase playback speed to X3.
The ability to increase playback speed to X3. Currently X2.
Customer support service by UserEcho
