Church recording bench admins can get support for church computer setup and issues streaming out of the church computer by contacting our support provider, InfoTech. InfoTech does not provide support for app problems. If users in your church are complaining about problems with their apps (streaming or otherwise) please have them post to the user feedback forum – or vote on an existing post – so that we can get an idea of how widespread an issue is. Users can access this from the app Settings menu.
Live person: 8:30 am – 5:00 pm Central, Mon-Fri.
On call: 24/7. Outside of normal hours, leave a message or email and you will get a call back.
Please note: we do NOT provide tech support to individual app users.
InfoTech is owned by Jimmy Huber, a brother in church. He was involved in the original creation of this sermon streaming system and is using it in his home church. Either he, or one of his staff, will be working the support tickets.
Customer support service by UserEcho