1. App user feedback
  2. Questions
0

App closes when screen goes to sleep

Sarah 4 years ago • updated by Admin 4 years ago • 1

Sermon streamer stops playing after iOS screen goes to sleep. Unable to download sermons also. 

Answer

Answer
Admin 4 years ago

AC Central is designed to continue playing after the phone goes to sleep. You may have a problem with your specific device or a corrupted installation. Try the steps listed here: https://accentral.userecho.com/knowledge-bases/2/articles/166-general-app-troubleshooting


Regarding being unable to download on iOS, many people are confused about that. See if this addresses your issue: https://accentral.userecho.com/communities/1/topics/254-how-can-i-download-a-podcast-from-around-the-table

Answer
Admin 4 years ago

AC Central is designed to continue playing after the phone goes to sleep. You may have a problem with your specific device or a corrupted installation. Try the steps listed here: https://accentral.userecho.com/knowledge-bases/2/articles/166-general-app-troubleshooting


Regarding being unable to download on iOS, many people are confused about that. See if this addresses your issue: https://accentral.userecho.com/communities/1/topics/254-how-can-i-download-a-podcast-from-around-the-table

Customer support service by UserEcho